A Review of Paid Staff and Volunteers Working Together in Palliative Care

In the palliative care setting, paid staff and volunteers form an essential partnership. While volunteers play a crucial role in supporting patients’ families and providing a means of communication, tensions sometimes arise. Oliver (2023) and colleagues explored these dynamics to uncover five important storylines. Topics such as understanding the different roles, setting boundaries when sharing information and the importance of validation are discussed to demonstrate the importance of a team approach. Collaboration between paid staff and volunteers is key to create an effective palliative care environment. Read more…