Hospice Volunteer Training

Hospice services in Ontario are provided primarily in the homes of clients. Since the early 1990s, hospices have invested considerable time, expertise and energy into training volunteers to meet the incredible variety of challenges posed by providing care in the home. In 1991, Hospice Palliative Care of Ontario (formerly Hospice Association of Ontario) developed and published a training manual to assist its growing membership in preparing volunteers for hospice programs. At that time, the hospice programs in Ontario were in their infancy. A standardized training curriculum became an essential component in ensuring quality care by volunteers throughout the province. The hospice system has grown substantially since 1991 and now HPCO member hospices have trained and supervised over 14,000 volunteers.

The training curriculum enables all hospice volunteer programs in Ontario, regardless of size or location, to achieve the same standard with respect to volunteer training. In 2016, the content was updated and HPCO launched an online learning system that was developed in collaboration with Saint Elizabeth. This system enables local hospice volunteer trainees to access the majority of the training curriculum online. The implementation of the online learning system will support over 1,200 new volunteers annually.

The training package currently includes:

1. Facilitator’s Guide

2. Volunteer Handbook

3. Online Modules (13 of 15 required topics)

For more information about HPCO’s Hospice Volunteer Training curriculum, please contact the Member Service Coordinator at 416-304-1477 x34.