Hospice Palliative Care Ontario is thrilled to announce that Prince George Hospice Palliative Care Society achieved HPCO Accreditation for their Hospice Residence! This marks the first time a non-Ontario hospice has received accreditation.
“Prince George Hospice Palliative Care Society can assure our communities that Accreditation serves as an indicator of commitment to continuous learning and improvement,” says Steve Henderson, Board President of Prince George Hospice. He goes on to say that, “PGHPCS is subject to an evaluation of our processes, practices, and procedures against the Accreditation standards to ensure our care and programs are best in class across the region and province.”
The HPCO Accreditation program, which is based on HPCO Hospice Standards that have been developed and revised in consultation with member hospices and sector experts, assures the delivery of consistent, high quality hospice palliative care. Organizations that offer In-Home Hospice, Visiting and/or Hospice Residence are encouraged to register and participate.
Securing HPCO Accreditation indicates to health-care professionals and funders that your organization is committed to achieving and maintaining the highest levels of service provision while embedding ongoing learning and quality improvement processes. Originally designed for Ontario hospices, the program consists of valuable quality measures that are applicable for hospices in any Canadian jurisdiction.
“Accreditation was somewhat validating that a lot of what we already were doing was meeting the standards, and some of our practices improved as a result of being part of the process. Being accredited to me means that we took time, effort and expense to ensure that we are meeting the highest standards possible to ensure quality care for our guests and their families.” – Erin Anderlini, Director of Operations, Prince George Hospice Palliative Care Society
“Knowing we’re part of a standard of care that meets the requirements. I’m proud of that!” – Cathy (RN), Prince George Hospice Palliative Care Society
What’s in it for organizations outside of Ontario?
The HPCO Standards and Accreditation program is unlike anything currently available in Canada.
- Developed and reviewed rigorously with experts, specifically for hospice programs and processes.
- Only accrediting body in Canada that focuses specifically on the provision of hospice services and volunteer-based service delivery.
- Promotes focus on person-centred programs and services.
- Encourages financial accountability, transparency and sustainability.
- Become a “Learning Organization” committed to ongoing improvement.
- Tailor best practices to suit the culture of your organization.
1. Improve your organizational processes
- Decrease silos in your organization through systems thinking and process mapping.
- Review all documents and policies to ensure alignment with organizational objectives.
- Identify overlooked areas and implement solutions to provide quality care while mitigating risk.
2. Access to exclusive online tools and HPCO staff to support your efforts
- Online submission site that includes comprehensive visual timeline, real-time tracking of upcoming tasks, daily progress reports in appealing visual displays, and tools to assist with evidence collection.
- Connect with the HPCO Standards and Accreditation Coordinator for assistance and advice.
- Opportunities to access additional supporting tools, such as Volunteer Training, PACE for PSWs and Quality and Measurement Platform among others!
- Collect data from clients & reports to aid in advocacy and train volunteers and PSWs to the highest standards.
3. Strengthen and expand your community – both internally and externally
- Deepen organizational knowledge and promote growth among employees.
- Foster awareness of key team players among Board, staff and volunteers.
- Increase status and credibility within your community.
- Engage employees and volunteers in high performance teams.
- Reflect and celebrate your organization’s efforts and contributions of hospice.
- Learn different perspectives, alternate methods for doing things and new approaches.
Want to learn more? Attend an information session.
HPCO is hosting an information session about the Accreditation program on Thursday, September 26th, 2024. We encourage all interested hospices to click here to register.
Can’t attend the information session?
To learn more about HPCO’s Accreditation program, visit hpco.ca/sa.
Click here to download the Outside of Ontario HPCO Accreditation Information Sheet – to start answering all your questions.
More questions? Fill out our Contact Us Form to start the conversation with HPCO.
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