At HPCO we strive to provide quality education and support as frequently as possible. Please see below for upcoming webinars. Click the title of the webinar you are interested in for more information and to register. If you have any questions regarding any of the webinars, please email webinars@hpco.ca

Upcoming Webinars


Walking the Path of Complicated Grief 

Every Wednesday 12:00 PM – 1:00 PM until October 6

The third wave of the COVID-19 Pandemic has emphasized the extensive amount of complicated grief that people are experiencing. This twelve session webinar series will focus on the latest research and clinical interventions on complicated grief as it relates to COVID-19. The focus of the webinar series will be to give participants practical tools that will help people work through their complicated grief.


Interviewing skills from a cultural diversity lens

Wednesday, August 4, 12:00 PM – 1:00 PM

This training session will focus on some of the best practices while recruiting volunteers or staff while being mindful of diversity, equity, and inclusion. Building a supportive and inclusive culture is paramount for sustaining employee morale in any organization. This session will help bridge any gaps between your experiences and those of an unfamiliar candidate. You will also learn how to attract and retain diverse talent.


Record Keeping, Policy Check and PHIPA

Thursday, August 5, 12:00 PM – 1:00 PM

This training session will discuss the dos and don’ts of record keeping. Recording all of the information you need about volunteers and staff in properly maintained files not only makes it easier for you to access when you need it but reduces the risk associated with litigation. You will also learn what policy checks are and their importance within an organization. The collection of personal health information and disclosure via the Personal Health Information Protection Act (PHIPA) will also be discussed.


Enhancing Resilience – Virtual Self-Compassion Training for Individuals with Life-Limiting Illness, Caregivers and the Bereaved

Friday, August 27, 12:00 PM – 1:00 PM

This webinar will explore the Practicing Self Compassion bereavement support group at St. Joseph’s Hospice of London. Previously an in-person support group, SJH moved it to a virtual format in April 2020 and has been running the program online throughout the pandemic with positive results. Participants will gain background knowledge of the practice of Self-Compassion, and why it is an effective bereavement intervention. Additional learning outcomes include the processes, challenges, and successes that come with adapting an existing program to an online format.


Free Webinars for Personal Support Workers

  • Tuesday, September 7th, 4:00 PM – 5:00 PM: Fatigue, Burnout & Resilience
  • Tuesday, October 5th, 4:00 PM – 5:00 PM: What to Say When You Don’t Know What to Say
  • Tuesday, November 2nd, 4:00 PM – 5:00 PM: “But They’re Not Palliative Yet!”
  • Tuesday, December 7th, 4:00 PM – 5:00 PM: Help for the Holidays!


Archived Webinars  

Please email Nav.Dhillon@hpco.ca to request access to the archived webinars.


Back to Basics Introducing the New Advance Care Planning Framework2020-02-05FREE
Navigating the World of Advance Care Planning and Goals of Care Conversations 2020-02-18FREE
Primary Care Electronic Medical Record Tools for Advance Care Planning and Palliative Care2020-03-12FREE
COVID-19: Emotional, Spiritual & Compassionate Care for Health Care Workers (10-Part Series)2020-04-09 to 2020-05-14FREE
Grief & Bereavement Tools & Training for Health Care Workers (10-Part Series)2020-05-06 to 2020-07-15$95
Overview of Managing Common COVID-19 Respiratory Symptoms in Palliative Care and End of Life – A Primer for Front Line Staff2020-06-04$20
Approaches to Advance Care Planning and Goals of Care Conversations2020-06-15$30
Introduction to Health Care Consent, Advance Care Planning and Goals of Care Conversations2020-07-23$20
Compassionate Communities and Rapid Implementation, Compassionate Action2020-08-04$25
Supporting Caregivers: Why and How2020-08-05$25
Engaging Community on Conversations around Death and Dying2020-08-06$20
Collaborate, Listen and Respond – Early Learning from the Healthy End of Life Project (HELP) Ottawa in the Context of COVID-192020-08-11$25
Utilizing the Art of Therapeutic Communication to Support Caregivers in Meaning Making2020-08-12$25
Exploring Language and Communication Techniques for Having Difficult or Stressful Conversations with Patients and Families2020-08-13$20
Achieving Great Community Care Together II; How Our Existing Hospital/Hospice Partnership Grew to Meet New Demands During COVID-19; Inspiring and Encouraging Staff, Clients & Volunteers to Join Forces in New Ways!2020-08-18$25
Sprinting Through the Marathon of COVID-19: Assessing and Dealing with Compassion Fatigue, Burnout and Secondary Trauma2020-08-19$25
Addressing Goals of Care and Health Care Consent in Urgent and Emergency Situations2020-08-27$28
Using a Guide and Communication Tips to lead Goals of Care and Other Serious Illness Conversations2020-09-03$28
The Pearls and Pitfalls of Person Centred Outcome Measures2020-09-09$30
Engaging Long Term Care in Advance Care Planning & Goals of Care Discussions2020-09-10$28
Approaches to Advance Care Planning, Goals of Care and Consent 2020-09-24$28
Complex Medico-Legal Issues at End of Life2020-10-06FREE
When a Child’s Wish Should No Longer Be Kept a Secret: An Important Discussion Around Advance Care Planning in the Pediatric Community2020-10-07$28
The Role of the Board Through the Pandemic2020-10-08$45
Understanding the Uniqueness of Paediatric Palliative Care2020-10-14$28
Risk Management and the Board2020-10-15$45
Personal and Organizational Resilience for Hospice Palliative Care2020-10-20$30
Generative Governance2020-10-22$45
Collaborative Governance – What it is and Why it is More Important Than Ever 2020-10-29$45
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with Veterans2020-11-10$25
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with Refugees2020-11-17$25
Person Centred Decision Making: Long Term Care Perspective2020-11-19FREE
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with First Nations2020-11-25$25
End of Life with ALS and assisted non-invasive ventilation (Bilevel/BiPAP Therapy)2020-12-01$30
Introductory Session on Trauma/Palliative Care + Revisiting Lessons Learned from the HIV/AIDS Trauma and Striving to Have a Compassionate Trauma Informed Practice and Program2020-12-02$25
End of Life with Interstitial Lung Disease2020-12-03$30
End of Life with Chronic Obstructive Pulmonary Disease (COPD)2020-12-08$30
Personal Resilience for Hospice Palliative Care2021-03-03$30
Is it Okay to Die Laughing? 2021-06-04$26
Spiritual Care is not Religion2021-06-11$26
A Guide to Difficult Conversations: The Art of Language2021-06-18$26
Strategies for Organizational Resilience in Palliative Care2021-06-25$26
Engaging Community on Conversations around Death and Dying2021-07-09$26
Complementary Therapies in Hospice Palliative Care: Where to Begin, How to Expand, & Highlighting its Importance2021-07-23$26