At HPCO we strive to provide quality education and support as frequently as possible. Please see below for upcoming webinars. Click the title of the webinar you are interested in for more information and to register. If you have any questions regarding any of the webinars, please email webinars@hpco.ca


Upcoming Webinars


Walking the Path of Complicated Grief 

Every Wednesday 12:00 PM – 1:00 PM until October 6

The third wave of the COVID-19 Pandemic has emphasized the extensive amount of complicated grief that people are experiencing. This twelve session webinar series will focus on the latest research and clinical interventions on complicated grief as it relates to COVID-19. The focus of the webinar series will be to give participants practical tools that will help people work through their complicated grief.


Break to Educate! – Spiritual Care is not Religion

Friday, June 11th, 12:00 PM – 1:00 PM

In the changing times of 2020 we are more and more in need of psychological support in so many ways. The component of “spiritual” often gets confused with religion. This is not so. This workshop will define and create a better understanding of “spiritual” care and how it is administered by all members of the care team. “Spiritual” care is not isolated to clergy or members of order unless definitively prescribed by the client (EG last rights or communion or confession requests).


Break to Educate! – A Guide to Difficult Conversations: The Art of Language

Friday, June 18th, 12:00 PM – 1:00 PM

Dr. Alyssa Boyd will explore common language mistakes that are often made in healthcare. We will talk about the ABCDs of breaking bad news, techniques to help engage families in difficult conversations and explore the concept of dignity therapy and how to tailor our questions to enhance the dignity of our patients.


Break to Educate! – Strategies for Organizational Resilience in Palliative Care

Friday, June 25th, 12:00 PM – 1:00 PM

Resilience can be defined as the ability to adapt to adversity, trauma and stress. Maureen Pollard will explore strategies to build organizational resilience through collaborative working relationships, engagement and communication strategies, the value of understanding, empathy and creative problem-solving. Discussion will include a theoretical framework as well as practical ideas for planning the next steps within your organization.


Break to Educate! – Engaging Community on Conversations around Death and Dying

Friday, July 9th, 12:00 PM – 1:00 PM

This presentation discusses the purpose of the team project, which was to “proactively engage the general public in conversations about grief, dying, death, and bereavement”. The team identified the goals initially to initiate conversations about grief, dying, death, and bereavement and to demystify each area and disseminate myths. We also set out to engage and educate the community and attempt to create a “ripple effect” of conversations and dialogue surrounding grief, dying, death, and bereavement. Our long term goal and vision was to change the culture of death phobia in Niagara and other communities and to the best of our ability, engage members of all ages of our region on this topic in appropriate and innovate ways.


Supporting Staff  Wellness

Friday, July 16th, 12:00 PM – 1:00 PM

At the best of times, caring for others can be physically, emotionally and spiritually exhausting. During the pandemic, the challenges involved in providing palliative care increased exponentially. This workshop will explore the elements related to wellness and building resilience, including self-care, self-compassion, self-awareness, reflective practice, mindfulness and more. We will name some of the challenges for staff, especially fatigue and moral distress. Michelle will share her experiences supporting various groups virtually during this difficult time, providing ideas for ways that organizations and individuals can focus on wellness and support.


Free Webinars for Personal Support Workers

  • Tuesday, September 7th, 4:00 PM – 5:00 PM: Fatigue, Burnout & Resilience
  • Tuesday, October 5th, 4:00 PM – 5:00 PM: What to Say When You Don’t Know What to Say
  • Tuesday, November 2nd, 4:00 PM – 5:00 PM: “But They’re Not Palliative Yet!”
  • Tuesday, December 7th, 4:00 PM – 5:00 PM: Help for the Holidays!



Archived Webinars  

Please email Nav.Dhillon@hpco.ca to request access to the archived webinars.


Back to Basics Introducing the New Advance Care Planning Framework2020-02-05FREE
Navigating the World of Advance Care Planning and Goals of Care Conversations 2020-02-18FREE
Primary Care Electronic Medical Record Tools for Advance Care Planning and Palliative Care2020-03-12FREE
COVID-19: Emotional, Spiritual & Compassionate Care for Health Care Workers (10-Part Series)2020-04-09 to 2020-05-14FREE
Grief & Bereavement Tools & Training for Health Care Workers (10-Part Series)2020-05-06 to 2020-07-15$95
Overview of Managing Common COVID-19 Respiratory Symptoms in Palliative Care and End of Life – A Primer for Front Line Staff2020-06-04$20
Approaches to Advance Care Planning and Goals of Care Conversations2020-06-15$30
Introduction to Health Care Consent, Advance Care Planning and Goals of Care Conversations2020-07-23$20
Compassionate Communities and Rapid Implementation, Compassionate Action2020-08-04$25
Supporting Caregivers: Why and How2020-08-05$25
Engaging Community on Conversations around Death and Dying2020-08-06$20
Collaborate, Listen and Respond – Early Learning from the Healthy End of Life Project (HELP) Ottawa in the Context of COVID-192020-08-11$25
Utilizing the Art of Therapeutic Communication to Support Caregivers in Meaning Making2020-08-12$25
Exploring Language and Communication Techniques for Having Difficult or Stressful Conversations with Patients and Families2020-08-13$20
Achieving Great Community Care Together II; How Our Existing Hospital/Hospice Partnership Grew to Meet New Demands During COVID-19; Inspiring and Encouraging Staff, Clients & Volunteers to Join Forces in New Ways!2020-08-18$25
Sprinting Through the Marathon of COVID-19: Assessing and Dealing with Compassion Fatigue, Burnout and Secondary Trauma2020-08-19$25
Addressing Goals of Care and Health Care Consent in Urgent and Emergency Situations2020-08-27$28
Using a Guide and Communication Tips to lead Goals of Care and Other Serious Illness Conversations2020-09-03$28
The Pearls and Pitfalls of Person Centred Outcome Measures2020-09-09$30
Engaging Long Term Care in Advance Care Planning & Goals of Care Discussions2020-09-10$28
Approaches to Advance Care Planning, Goals of Care and Consent 2020-09-24$28
Complex Medico-Legal Issues at End of Life2020-10-06FREE
When a Child’s Wish Should No Longer Be Kept a Secret: An Important Discussion Around Advance Care Planning in the Pediatric Community2020-10-07$28
The Role of the Board Through the Pandemic2020-10-08$45
Understanding the Uniqueness of Paediatric Palliative Care2020-10-14$28
Risk Management and the Board2020-10-15$45
Personal and Organizational Resilience for Hospice Palliative Care2020-10-20$30
Generative Governance2020-10-22$45
Collaborative Governance – What it is and Why it is More Important Than Ever 2020-10-29$45
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with Veterans2020-11-10$25
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with Refugees2020-11-17$25
Person Centred Decision Making: Long Term Care Perspective2020-11-19FREE
Introductory Session on Trauma/Palliative Care + Palliative Care Trauma Work with First Nations2020-11-25$25
End of Life with ALS and assisted non-invasive ventilation (Bilevel/BiPAP Therapy)2020-12-01$30
Introductory Session on Trauma/Palliative Care + Revisiting Lessons Learned from the HIV/AIDS Trauma and Striving to Have a Compassionate Trauma Informed Practice and Program2020-12-02$25
End of Life with Interstitial Lung Disease2020-12-03$30
End of Life with Chronic Obstructive Pulmonary Disease (COPD)2020-12-08$30
Personal Resilience for Hospice Palliative Care2021-03-03$30
Is it Okay to Die Laughing? 2021-06-04$26