Celebrating the Success of HPCO’s Online Hospice Volunteer Training System

A big thank you to the Ministry of Health and Long Term Care and Saint Elizabeth for partnering with HPCO to create a dynamic online hospice volunteer learning environment. Over 1,150 volunteers enrolled in the first nine months!

Saint Elizabeth CEO Shirlee Sharkey and HPCO CEO Rick Firth announced the partnership at HPCO Annual Conference in April 2016. The learning environment went live in August 2016 and in the nine months since, 82 Ontario Hospices have enrolled over 1,150 hospice volunteers and  over 21,300 learning hours have been completed to-date. HPCO’s strategic partnership with Saint Elizabeth enables local hospices to access current standardized training and supports local capacity building. HPCO seconded a team of 12 people from hospice across Ontario to review and update the standardized volunteer training curriculum in use since the 1990’s.  The Saint Elizabeth Knowledge & Practice team then converted the updated content into a media rich, interactive learning environment. Key features of the system include:

  • A private learning space for each hospice
  • Private, hospice specific chat forums
  • Private communications between volunteers and their hospice volunteer coordinator
  • A chat forum for all hospice volunteer coordinators
  • Online enrollment of volunteers by their coordinators
  • 24/7 access, allowing volunteers learn at their own pace and when it’s convenient for them

The online learning system is one of several innovative partnership that Saint Elizabeth has undertaken with the hospice palliative care community. For more information about the initiatives, click on the infographic below.